Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:27054
Brand Name:Artis Q, Q.zen, zeego, zee systems
Model:
Affected:Artis zee/Q/Q.zen systems with software version VD11E
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare GmbH
Issue:With the currently installed software there is a possibility of false error messages of motion control issues and jerky movements of the table hydraulic.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:16/12/2020
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