Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 26959 |
| Brand Name: | CT Systems |
| Model: | SOMATOM CT scanners running on syngo CT VB20A_SP2 |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Healthcare GmbH |
| Issue: | The manufacturer has identified a technical issue with several SOMATOM CT scanners running on syngo CT VB20A_SP2. The following sequence of operations will trigger the issue described below: A scan is loaded and the control box is flashing (Press start yellow message bubble is displayed)and subsequently Ascan of the loaded protocol is cutor repeated |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Wholesale |
| Date Commenced: | 2/12/2020 |
