Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:26889
Brand Name:General Ultrasound Imaging System
Model:
Affected:Software versions affected worldwide: 1.0.x, 1.1.x, 1.2.x, 1.3.x, 1.4.x, 1.5.x, 1.7.x, 1.8.x, 2.0.x, 3.0.x, 4.0.x, 5.0, 5.0.1
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Ultrasound LLC
Issue:The manufacturer has determined that with certain workflows there is potential for incorrect patient data to be displayed and saved into an exam. An error may occur if you attempt to correct the mistake by editing the patient information or selecting a different patient from the worklist.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:13/11/2020
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