Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 26884 |
| Brand Name: | Mobile Digital X Ray System |
| Model: | |
| Affected: | MobileDiagnost wDR Rel 2.2 |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems DMC GmbH |
| Issue: | The manufacturer has identified that if a single fault condition such as earth/ground connection failure were to occur while the MobileDiagnost wDR Rel 2.2 is taking an exposure while connected to mains power, the leakage current (touch current) will exceed the 500 µA permitted under standard AS/NZ 3551 2012 Appendix B- Electrical Safety testing (SECTION B10). |
| Recall action type: | Correction |
| Recall action: | Manufacturer to issue advice regarding use |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 12/11/2020 |
