Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 26727 |
| Brand Name: | DXU Bladderscanner Ultrasound Probes |
| Model: | BLADDERSCAN PRIME PLUS PROBE HANDLE |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Paragon Care Group New Zealand Limited 69 Elizabeth Knox Place Glen Innes AUCKLAND |
| Contact Information: | 0508 654 258 |
| Manufacturer: | Verathon Inc |
| Issue: | The manufacturer has identified an issue with the handle of the Prime Plus probe. On May 27, 2020, a Verathon supplier initiated an unauthorized manufacturing change. This manufacturing change caused the Prime Plus probe handle plastic to be exposed to excessive heat during the molding process. This created the potential for the handle to become brittle and crack |
| Recall action type: | Recall |
| Recall action: | Product to be returned to supplier |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 19/10/2020 |
