Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:26694
Brand Name:ORTHO BioVue® System Cassettes
Model:
Affected:Multiple product codes
Software version:
Recalling Organisation:Ortho-Clinical Diagnostics
c/o Quigg Partners
Level 7, 36 Brandon Street
Wellington 6011
Contact Information:0800 402 899
Manufacturer:Ortho Diagnostic Systems Inc
Issue:ORTHO AutoVue Systems has been revised to clarify the Description of Issue to include:
Additional testing on the ORTHO VISION Platform indicates that while agglutinates may be present in the supernatant, interpretation by the Camera Imaging System (CIMS) interprets the reaction grade as 4+ so the ORTHO VISION systems are not affected by this issue.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:21/12/2020
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