Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:26501
Brand Name:syngo.via CT apps
Model:For VB20 systems VB20A_HF06, VB20A_HF07, VB20A_HF91 is
Affected:
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare GmbH
Issue:The installation of this update is recommended for Software version syngo.via VB30A_HF08 which will resolve various performance issues to ensure proper functioning of the system.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:3/9/2020
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