Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:26490
Brand Name:Dimension Vista® System - Alkaline Phosphatase (ALPI) Flex® reagent cartridge
Model:
Affected:Catalogue/Lot number – 10642444 and lots 19247AB, 19282BB and 19330BD
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare Diagnostics Inc
Issue:The manufacturer has observed a rare occurrence of low outlier results generated with Alkaline Phosphatase (ALPI) Flex® reagent cartridge.
Recall action type:Recall
Recall action:Product to be returned to supplier
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:31/8/2020
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