Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 26410 |
| Brand Name: | Automated lensmeter |
| Model: | VISULENS 550 |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Carl Zeiss (NZ) Ltd 22 Fremlin Place Avondale Auckland 1026 |
| Contact Information: | 09 838 5626 |
| Manufacturer: | Carl Zeiss Meditec AG |
| Brand Name: | VISUREF |
| Model: | VISUREF 150 |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Carl Zeiss (NZ) Ltd 22 Fremlin Place Avondale Auckland 1026 |
| Contact Information: | 09 838 5626 |
| Manufacturer: | Carl Zeiss Meditec AG |
| Issue: | The manufacturer found that the communication board for certain VISULENS 550 and VISUREF 150 devices is not performing as expected and needs to be exchanged as a precautionary measure. In rare cases the RS232 communication port can fail on the communication board. Both products use the same technology. |
| Recall action type: | Correction |
| Recall action: | Product to be exchanged |
| Level of recall: | Healthcare Professional |
| Date Commenced: | 11/8/2020 |
