Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 26355 |
| Brand Name: | External Defibrillator (AED) |
| Model: | |
| Affected: | M3535A, M3536A |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | The manufacturer has identified that the therapy switch may fail, resulting in the device exhibiting the following behaviors: The device may not perform the selected function. The therapy knob may not change to the energy setting selected. The device may deliver a shock with an energy level different from the setting selected by the user. |
| Recall action type: | Correction |
| Recall action: | Manufacturer to issue advice regarding use |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 31/7/2020 |
