Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 26321 |
| Brand Name: | Physio-Control Inc - Rechargeable public semi-automated external defibrillator |
| Model: | for all LIFEPAK 500 AEDs |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Stryker New Zealand Ltd 515 Mount Wellington Highway Mount Wellington AUCKLAND 1060 |
| Contact Information: | 0800 787 9287 |
| Manufacturer: | Physio-Control Corporation |
| Issue: | The manufacturer has become aware that LIFEPAK 500 AEDs in high-use environments (Emergency Medical Services) may not detect a patient connection due to mechanical wear-through of the contact plating on the therapy connector. Wear-through of the connector exposes base metal on which an oxide layer may form and result in the device not recognising a patient is connected. When this circumstance arises, the device will provide the user the "CONNECT ELECTRODES" message. |
| Recall action type: | Correction |
| Recall action: | Instructions for use to be updated |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 24/7/2020 |
