Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 26311 |
| Brand Name: | Emotion 16 |
| Model: | Siemens SOMATOM go.Up, go.All, go.Top, go.Sim and X.cite running syngo.CT VA20A or syngo.CT VA30A |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Shanghai Medical Equipment Ltd |
| Issue: | Sporadic problems with the current software may result in scanning workflow interruptions and unexpected user notifications. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 22/7/2020 |
