Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 26279 |
| Brand Name: | CN - SynchroMed Clinician Application A810 |
| Model: | |
| Affected: | Software update - 1.1.342 |
| Software version: | |
| Recalling Organisation: | Medtronic New Zealand Limited Unit 16 Mezzanine Level 5 Gloucester Park Road Onehunga AUCKLAND |
| Contact Information: | 0800 377 807 |
| Manufacturer: | Medtronic Inc |
| Issue: | Since the introduction of the A810 SynchroMed II Software Application for use with the CT900 Clinician Programmer in June 2018, Medtronic has received reports of users observing an alert on the CT900 Clinician Programmer indicating that the pump programming update could not be completed. After investigation, it was determined that there was an error within a specific location of the pump memory and the A810 SynchroMed II Software application did not clear the error, resulting in an indication that the pump could not be updated. |
| Recall action type: | Correction |
| Recall action: | Instructions for use to be updated |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 15/7/2020 |
