Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 26122 |
| Brand Name: | KCI (IH10) -V.A.C. Therapy Unit (including InfoVac & Activac) |
| Model: | 340003 ACTIV.A.C.™ Therapy Unit (All serial numbers) |
| Affected: | |
| Software version: | |
| Recalling Organisation: | InterMed Medical Ltd 71 Apollo Drive Albany AUCKLAND 1311 |
| Contact Information: | 0800 333 444 |
| Manufacturer: | KCI USA Inc |
| Issue: | The manufacturer has become aware that ACTIV.A.C™ Therapy Units may power off without notification to the user (i.e., no alarm or warning) resulting in a stoppage of negative pressure wound therapy.Ssince April 2017, the manufacturer has received reports of injury, which have resulted in maceration, localised infection, or wound deterioration as a result of the ACTIV.A.C™ Therapy Unit unintentionally powering off. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 31/8/2022 |
