Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 26109 |
| Brand Name: | InteleradPACS |
| Model: | |
| Affected: | InteleViewer versions 4-10-1 and up |
| Software version: | |
| Recalling Organisation: | Pharmaceutical Marketing New Zealand Ltd 162 Nile Road Milford Auckland 0620 |
| Contact Information: | 09 377 0660 |
| Manufacturer: | Intelerad Medical Systems Incorporated |
| Issue: | The Automatic Image Registration tool may be failing image registration when it is used with non-DICOM compliant JPEG 2000 compressed images. The software improperly uses the DICOM bit depth (i.e. the Bits Stored tag) to decompress the compressed pixel data stream for analysis, instead of the bit depth that is encoded in the compressed pixel data stream itself |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 12/6/2020 |
