Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:26025
Brand Name:Sysmex XN-10/20
Model:
Affected:Serial No - XN-10 40350, XN-20 14739
Software version:
Recalling Organisation:Roche Products (NZ) Ltd
98 Carlton Gore Road
Newmarket
Auckland 1023
Contact Information:
Manufacturer:Sysmex Corporation
Issue:The manufacturer has identified that there is a possibility of water leakage from the master valves and diaphragm pump on XN series instruments. A leak could damage the master valves and result in a short in the electrical circuit. As a countermeasure to detect any leakages, and protect the master valves from damage.
Recall action type:Correction
Recall action:Product to be modified
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:11/5/2020
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