Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 26025 |
| Brand Name: | Sysmex XN-10/20 |
| Model: | |
| Affected: | Serial No - XN-10 40350, XN-20 14739 |
| Software version: | |
| Recalling Organisation: | Roche Products (NZ) Ltd 98 Carlton Gore Road Newmarket Auckland 1023 |
| Contact Information: | |
| Manufacturer: | Sysmex Corporation |
| Issue: | The manufacturer has identified that there is a possibility of water leakage from the master valves and diaphragm pump on XN series instruments. A leak could damage the master valves and result in a short in the electrical circuit. As a countermeasure to detect any leakages, and protect the master valves from damage. |
| Recall action type: | Correction |
| Recall action: | Product to be modified |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 11/5/2020 |





