Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:26005
Brand Name:Luminos & Multitom Rax
Model:Material number(s): 10860700
Affected:
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare GmbH
Issue:The manufacturer has detected that the AMC Box causes a misconduct. An oscillating input signal at the AMC input (on the AEC side) generates "wrong radiation pulses" on the AMC that is consequently also oscillating. However, this is enough to generate a charge shift in the AEC leading to underexposed images.
Recall action type:Correction
Recall action:Product to be modified
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:6/5/2020
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