Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:25979
Brand Name:syngo MR
Model:
Affected:Material number(s): 10091637
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare GmbH
Issue:The manufacturer has identified that when importing the measurements from an ultrasound system and remeasuring them on a workstation, the measurements from the ultrasound system and workstation could be averaged. The problem is limited to supported syngo Dynamics versions using cardiac ultrasound package and DICOM SR (structured reporting) import.
2. When importing fetal echo measurements from DICOM SR (structured reporting) CD38 and CD39 to syngo Dynamics VA20F and VA20G, fetus measurements are not stored on an individual fetus basis. Instead, all fetus measurements and derived results are combined and stored as study level data.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:29/4/2020
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