Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:25974
Brand Name:Hamburg DXR
Model:All TraumaDiagnost
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems DMC GmbH
Issue:The Trauma arm is connected to the telescopic column of the ceiling suspension by a shaft, which is fixed to a supporting block. If the shaft breaks, the trauma arm can fall down. There is the potential for a serious injury if one of the following occurs:
Fatigue fracture (crack) of the shaft
Crack increases during lifetime without being noticed by the operator or service engineer (unusual angle of Trauma arm)
Shaft breaks
Person located nearby falling trauma arm
Recall action type:Correction
Recall action:Product to be modified
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:28/4/2020
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