Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 25954 |
| Brand Name: | HeartStart XL. XLT |
| Model: | (Model number M4735A) |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | The manufacturer has become aware of an anomaly with there HeartStart XL Defibrillator/Monitor rotary therapy selector switch (Energy Select Knob) may fail, resulting in unexpected device behavior. These behavior include: The device may not turn on The device may not perform the selected function The device may deliver a shock with an energy level different from the setting selected by the user |
| Recall action type: | Correction |
| Recall action: | Manufacturer to issue advice regarding use |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 24/4/2020 |
