Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:25854
Brand Name:SureSigns
Model:Philips IntelliVue TRx4851A Telemetry Transceivers
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems
Issue:The manufacturer has identified that the ECG signal from patients being monitored using a Philips TRx4851A Telemetry Transceiver may not be properly analyzed when the transceiver is used with a Philips Patient Information Center iX Release C.02.00, C.02.02, C.02.03 (all released versions of C.02, collectively referred to as 'C.02.xx') or C.03.01.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:20/3/2020
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