Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 25852 |
| Brand Name: | External Defibrillator (AED) |
| Model: | Model # M3535A - 861288 and M3536A - 861289 |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | If the HeartStart MRx Monitor/Defibrillator MRx is dropped or subjected to a severe mechanical shock, the device may suffer internal damage even though the device did not have visible external damage or the Ready for Use ("RFU") indicator unit does not immediately indicate a problem. |
| Recall action type: | Correction |
| Recall action: | Manufacturer to issue advice regarding use |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 20/3/2020 |
