Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 25728 |
| Brand Name: | Artis Q, Q.zen, zeego, zee systems |
| Model: | ARTIS zeego and Artis zee/Q/Q.zen systems with Siemens Healthineers Table |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Healthcare GmbH |
| Issue: | The manufacturer has identified following potential issues with ARTIS zeego and Artis zee/Q/Q.zen systems with Siemens Healthineers Table (Tilt/Step, OR): 1. Potential issue with the Message Stand battery charging: DO NOT POWER OFF on Artis zeego systems. 2.Potential issue of blocked stand movements concerning Artis zeego systems. 3. Potential issue of blocked table movements concerning Artis zee/Q/Q.zen sytems with Siemens Healthineers tables. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 20/2/2020 |
