Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:25612
Brand Name:Cardiac Science Automated External Defibrillators
Model:All G3 Elite devices
Affected:
Software version:
Recalling Organisation:Paragon Care Group New Zealand Limited
69 Elizabeth Knox Place
Glen Innes
AUCKLAND
Contact Information:0508 654 258
Manufacturer:Cardiac Science Inc
Issue:The manufacturer has received reports of G3 Elite Automated External Defibrillator devices where the Rescue Ready status indicator displays red and the Service LED is illuminated. The manufacturer's investigation traced the problem to a software anomaly associated with the Daylight Savings Time (DST).
Recall action type:Recall
Recall action:Product to be returned to supplier
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:29/1/2020
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