Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 25593 |
| Brand Name: | InteleradPACS |
| Model: | INTELEPACS - InteleViewer versions 4-17-1 and up |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Pharmaceutical Marketing New Zealand Ltd 162 Nile Road Milford Auckland 0620 |
| Contact Information: | 09 377 0660 |
| Manufacturer: | Intelerad Medical Systems Incorporated |
| Issue: | The manufacturer has identified that when the user has opened multiple orders in InteleViewer to dictate for different patients, and switches rapidly (subsecond) between them many times, it is possible for the viewer to display images from one patient while showing the patient record tab and dictation system for another. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 24/1/2020 |
