Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:25564
Brand Name:ARCADIS Avantic/Orbic/Varic, Cios Connect & Siremobile Compact
Model:Catalogue number – 10308193, 10308192, 11105200, 10308194
Affected:
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare GmbH
Brand Name:Cios Alpha / Fusion
Model:Catalogue number – 10308193, 10308192, 11105200, 10308194
Affected:
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare GmbH
Issue:The manufacturer has identified that if examination will exceed a total radiation time longer than 54 minutes, values of accumulated DAP and accumulated Air Kerma will not be added and be saved in radiation report before closing your studies, in detail: each of those two relevant fields will remain empty. Each single dose value of DAP and Air Kerma is not affected to this restriction and will be added correctly in your radiation report with no matter how long radiation time has been taken.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:13/1/2020
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