Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 25499 |
| Brand Name: | Hamburg DXR |
| Model: | All CombiDiagnost R90 GCF systems are affected |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems DMC GmbH |
| Issue: | The manufacturer has identified that the table can be tilted by pressing the corresponding + or - tilt motion buttons (Table Tilt Left/Right) or using the table up/down button (Table Up/Down). If using the Table Up/Down button, the table moves down and tilts back to horizontal position at the same time. When using the Table Up/Down button, the system can experience Error 80, which locks the geometry in that specific state. System operation cannot be restored by system reboot, but requires the intervention of a service engineer. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 19/12/2019 |
