Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 25450 |
| Brand Name: | Aligners |
| Model: | shipped between November 16-26, 2019 |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Invisalign NZ Ltd c/o Bentleys Chartered 53462Accountants Level 8 41 Shortland Street Auckland 1010 |
| Contact Information: | |
| Manufacturer: | Align Technology Inc |
| Issue: | The manufacturer has identified a discrepancy in the Treatment Overview form for some of your cases shipped between November 16-26, 2019 that included interproximal reduction (IPR). Specifically, the Treatment Overview form that was sent with the patient's aligner box is missing IPR information for the Patient ID numbers (PIDs) in the provided spreadsheet. |
| Recall action type: | Correction |
| Recall action: | Manufacturer to issue advice regarding use |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 11/12/2019 |
