Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 25431 |
| Brand Name: | Emotion 16 |
| Model: | SOMATOM, SOMATOM go.Up, SOMATOM, SOMATOM, with syngo.CT software versions VA20A (all released versions). |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Shanghai Medical Equipment Ltd |
| Issue: | The manufacturer has identified sporadic problems with the current software may result in scanning workflow interruptions. Delay in diagnosis or patient rescan. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 4/12/2019 |
