Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 25322 |
| Brand Name: | External Defibrillator (AED) |
| Model: | HeartStart XL+ Defibrillator/Monitor (Model #:861290), |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | The manufacturer has identified that the HeartStart XL+ Defibrillator/Monitor (Model number 861290) may fail to turn on or unexpectedly attempt to restart, rendering it unable to return to a ready for use state. Although the device indicates to the user that it is not ready for use, a failed restart may result in a delay in therapy if the defibrillator/monitor is needed for immediate use. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 1/11/2019 |
