Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:25289
Brand Name:BACT/ALERT® VIRTUO
Model:BACT/ALERT® VIRTUO® R2.0 with MYLA
Affected:
Software version:
Recalling Organisation:Medi'Ray New Zealand Ltd
53-55 Paul Matthews Road
Albany
Auckland 0632
Contact Information:0800 633 472
Manufacturer:BioMerieux Inc
Issue:The manufacturer has received customer reports where, after extending the maximum test incubation time (MTT) via the Laboratory Information System (LIS) on a BACT/ALERT® VIRTUO® R2.0 with MYLA®, the corresponding culture bottles were discharged at the original completion time instead of the modified completion time.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:24/10/2019
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