Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 25246 |
| Brand Name: | Tandem t:slim X2 insulin pump |
| Model: | |
| Affected: | Safety Issue with the AC Power Adaptors |
| Software version: | |
| Recalling Organisation: | New Zealand Medical & Scientific Ltd Level 4, Building 10 666 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 09 259 4062 |
| Manufacturer: | Tandem Diabetes Care Inc |
| Issue: | The manufacturer has identified an issue which involves the A/C power adapter breaking apart, thus exposing the metal prongs contained within the adapter, which could cause injury if the exposed metal prongs were touched when the adapter was plugged into an electrical wall outlet. |
| Recall action type: | Recall |
| Recall action: | Product to be destroyed |
| Level of recall: | Public Recall |
| Date Commenced: | 1/11/2019 |
