Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:25221
Brand Name:BACT/ALERT® VIRTUO® system.
Model:BACT/ALERT® VIRTUO® A Unit, BACT/ALERT® VIRTUO® B Unit
Affected:
Software version:
Recalling Organisation:Medi'Ray New Zealand Ltd
53-55 Paul Matthews Road
Albany
Auckland 0632
Contact Information:0800 633 472
Manufacturer:Biomerieux SA
Issue:The manufacturer has identified that some VIRTUO instruments installed at customer sites may contain Transfer Arm Motor Assemblies and Indexer Motor Assemblies that have inadequate Loctite 609 applied between the motor shaft and the corresponding coupler. Loctite is an adhesive material that prevents inadvertent movement of mechanical components.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:14/10/2019
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