Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 25208 |
| Brand Name: | CT Systems |
| Model: | syngo CT VB20 or syngo CT VB10 running on your CT scanner |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Healthcare GmbH |
| Issue: | Two safety-related software issues have been identified in the current software version syngo CT VB20 or syngo CT VB10 running on the CT scanner. Potentially all the issues can result in scan aborts, necessary rescans or in delayed diagnosis. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 11/10/2019 |
