Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:25152
Brand Name:Brightview, Brightview X
Model:882020 Forte, 882320 Forte JETStream AZ
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems
Issue:The manufacturer has identified an issue affecting the Forte family of gamma cameras that could result in either detector 1 or detector 2 falling unimpeded vertically to the end stops of its travel limit, due to a mechanical failure, possibly making contact with a patient that could result in entrapment, serious injury, or death.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:30/9/2019
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