Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:24875
Brand Name:Medical Intelligence HexaPOD evo RT System
Model:
Affected:iGUIDE software versions 2.2.0 - 2.2.2
Software version:
Recalling Organisation:Elekta Pty Limited - New Zealand Branch
Suite 302, Geyser Building, 100 Parnell Road
Parnell
AUCKLAND 1052
Contact Information:0273-544-793
Manufacturer:Medical Intelligence Medizintechnik GmbH
Issue:Sometimes, although the HexaPOD has reached the target position (within the specified positioning accuracy), iGUIDE may incorrectly demand a verification scan. This behavior only occurs if the HexaPOD alone cannot reach the target and requires support from the Precise Treatment Table.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Wholesale
Date Commenced:22/7/2019
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