Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 24874 |
| Brand Name: | Ferritin (FERR) Reagent |
| Model: | |
| Affected: | Lot - EA9227 |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Healthcare Diagnostics Inc |
| Issue: | The manufacturer has confirmed that the Dimension Ferritin (FERR) Flex reagent may exhibit a negative bias during the open well stability time period. It was determined that FERR values can potentially decrease by -50% at a concentration of 22 µg/L and -48% at a concentration of 285 µg/L after a 10 day open well period. It was also determined that FERR values can potentially decrease by approximately -15% after a 3 day open well period. Quality control and patient samples are affected similarly. |
| Recall action type: | Recall |
| Recall action: | Product to be destroyed |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 22/7/2019 |
