Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:24800
Brand Name:Mako RIO
Model:
Affected:Affected Stock - GUD536, GUD711
Software version:
Recalling Organisation:Stryker New Zealand Ltd
515 Mount Wellington Highway
Mount Wellington
AUCKLAND 1060
Contact Information:0800 787 9287
Manufacturer:Mako Surgical Corp
Issue:The manufacturer has discovered that the audio volume of the Mako System is unable to be adjusted in certain guidance modules. The volume of the Mako System originates from the audio chip within the SS2U Computer. The SS2U Computer is a subcomponent of the Guidance Module. It was noted that the audio chip preassembled within the SS2U Computer had changed from the specified audio chip to a different audio chip.
Recall action type:Correction
Recall action:Product to be modified
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:4/7/2019
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