Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 24707 |
| Brand Name: | WEBE-5QRVEN |
| Model: | AED Pro Product Family Range |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Zoll Medical New Zealand 1st Floor Unit 1, 29 Acheron Drive CHRISTCHURCH |
| Contact Information: | 03 341 5016 |
| Manufacturer: | Zoll Medical Corporation |
| Issue: | Field report of the AED PRO prompting "Unit Failed" during a defibrillation shock attempt. Investigation of this report traced the problem to an area of an internal circuit board that is susceptible to isolation breakdown. If the isolation breakdown occurs during a shock attempt, the device will issue the "Unit Failed" message and prevent delivery of the energy to the patient. We have isolated this potential fault to some of the AED PRO units shipped between March 2018 and June 2019. A hardware update is required in order to prevent the defect from occurring. |
| Recall action type: | Correction |
| Recall action: | Product to be modified |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 17/6/2019 |
