Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:24703
Brand Name:AXIOM- AX
Model:AXIOM Artis MP, AXIOM Artis dBC, AXIOM Artis dMP, AXIOM Artis MP, AXIOM Artis dBA
Affected:
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens AG
Brand Name:Artis Q, Q.zen, zeego, zee systems
Model:Artis zee biplane, Artis zee floor, Artis zee ceiling, Artis zee multi-purpose, Artis zee zeego
Affected:
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare GmbH
Brand Name:AXIOM - AX
Model:AXIOM Artis dFC
Affected:
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens AG
Issue:Due to a tolerance problem in the power supply of the generator control above a specific value, the generator A100 may fail. Therefore, the required voltage for the X-ray tube will not be supplied any more. In case the problem occurs, the system cannot be operated normally, it is not possible to X-ray. The problem occurs sporadically and might occur during an ongoing procedure. May result in harm if a patients imaging needs to be repeated / done elsewhere.
Recall action type:Correction
Recall action:Product to be modified
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:17/6/2019
Hide menus
Show menus
0 1 2 4 5 6 7 9 [ /