Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 24685 |
| Brand Name: | Artis Q, Q.zen, zeego, zee systems |
| Model: | Artis Q floor-10848280, Artis Q ceiling-10848281, Artis Q zeego-10848283, Artis Q biplane-10848282, Artis Q.zen biplane-10848355, Artis zee ceiling-10094137, Artis zee floor-10094135, Artis zee biplane-10094141, Artis zeego-10280959 |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Healthcare GmbH |
| Issue: | On the DCS Extended display suspension system, it is possible for individual screws of the screwed connection joining the pivot bearing to the ceiling-mounted support to work loose or snap off. The problem occurs sporadically and is dependent on the frequency of use of the monitor suspension system. |
| Recall action type: | Correction |
| Recall action: | Product to be modified |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 11/6/2019 |
