Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:24603
Brand Name:RIFTON TRAM & E-Pacer units
Model:
Affected: K310 and K320 TRAMs manufactured between July 4, 2012 and April 4, 2018; K660 E-Pacers manufactured between June 12, 2017 and April 5, 2018.
Software version:
Recalling Organisation:Medix 21 Ltd
7 Mana Esplanade
Paremata
Porirua
Contact Information:04 233 1627
Manufacturer:Rifton Equipment
Issue:The manufacturer has received complaints of buckles failing to latch securely, presenting a risk of falling.
Recall action type:Correction
Recall action:Product to be exchanged
Level of recall:Public Recall
Date Commenced:23/5/2019
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