Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 24574 |
| Brand Name: | M3290B Patient Information Centre |
| Model: | All Philips Patient Information Center iX and IntelliBridge System configured with a regional setting which uses a comma for a decimal separator: |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Brand Name: | IntelliBridge System EC40/80 |
| Model: | All Philips Patient Information Center iX and IntelliBridge System configured with a regional setting which uses a comma for a decimal separator: |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | Data from the BBraun Space LAN or Arcomed UniqueDoc infusion pumps transmitted via the HL7 output interface through the Patient Information Center iX using a LAN driver may be recorded in the patient's chart or electronic medical record at exactly 100 times the actual bolus rate, infusion rate and total volume values. Only the HL7 output from the Patient Information Center iX is affected. This problem only happens when the PIC iX or IBS is configured for regional settings in which a comma is used as the decimal separator. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 10/5/2019 |
