Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:24527
Brand Name:InteleradPACS
Model:
Affected:IntelePACS software versions 4-11-1 and later versions.
Software version:
Recalling Organisation:Pharmaceutical Marketing New Zealand Ltd
162 Nile Road
Milford
Auckland 0620
Contact Information:09 377 0660
Manufacturer:Intelerad Medical Systems Incorporated
Issue:The manufacturer has detected a problem with its IntelePACS software:
The issue is triggered by the presence of an unquoted pipe ( | ) character in the report. When viewing a report that contains this character, the text of the report is truncated after the pipe character.
In order to be potentially affected, clients' systems need to use the following combination of application and configuration:
1. The reporting system is either InteleDictation or Multi-Method Reporting, and
2. The system is configured to use the Dynamic Report Renderer option.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:1/5/2019
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