Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 24523 |
| Brand Name: | Philips SureSigns |
| Model: | |
| Affected: | SureSigns Monitors (VS3/VS4 |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | The manufacturer has identified that the existing labeling for the Philips SureSigns VS3/VS4 monitor with Philips FAST (Fourier Artifact Suppression Technology) SPO2 has performance specifications related to pulse rates up to 300 beats per minute, however the system software does not measure, display and alarm for pulse rates above 240 beats per minute. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 1/5/2019 |
