Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 24391 |
| Brand Name: | Infinity Acute Care System Monitoring - M540 |
| Model: | (IACS); sw VG7.0.1; & VG7.0.2 with generation 3 Cockpits |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Draeger New Zealand Ltd Unit 4 24 Bishop Dunn Place East Tamaki Auckland 2013 |
| Contact Information: | 0800 559 186 |
| Manufacturer: | Draegerwerk AG & Co KGaA |
| Brand Name: | INFINITY Patient Monitors & Accessories |
| Model: | |
| Affected: | with sw VG7.0.1; & VG7.0.2. |
| Software version: | |
| Recalling Organisation: | Draeger New Zealand Ltd Unit 4 24 Bishop Dunn Place East Tamaki Auckland 2013 |
| Contact Information: | 0800 559 186 |
| Manufacturer: | Draeger Medical Systems Inc |
| Issue: | The manufacturer has identified that immediately after the monitor has been docked to the Infinity M500 Docking Station and a user discharges a patient from the Infinity M540 Patient Monitor, there is a possibility that the communication between the lACS Cockpit and the Infinity M540 Patient Monitor is not established. If the communication is not established, the lACS Cockpit will not be able to send any commands to the Infinity M540 Patient Monitor, with the exception of the "audio pause". |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 3/4/2019 |
