Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:24320
Brand Name:Topcon - OCT Camera
Model:
Affected:versions affected by this action -1.00 1.01 1.02 1.10 1.11 1.12.1.13.1.14 1.15 1.16 1.17 1.18 1.19 1.20 1.121 1.22.1 1.23 1.24
Software version:
Recalling Organisation:Device Technologies New Zealand
47 Arrenway Drive
Albany
AUCKLAND 0632
Contact Information:09 913 2000
Manufacturer:Topcon Corporation
Issue:The manufacturer recognised that during viewing OCT (Optical Coherence Tomography) images with IMAGEnet 6, the scans of a patient under the name of another patient were shown. After selecting 'Patient A' in patient selection, if another patient 'Patient B' is selected before the thumbnail image of 'Patient A' is displayed, an inconsistency may occur between the patient name 'Patient B' and the thumbnail image 'Patient A'.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:19/3/2019
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