Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 24288 |
| Brand Name: | Philips MultiDiagnost-Eleva system |
| Model: | MultiDiagnost Eleva, MultiDiagnost Eleva with Flat Detector, OmniDiagnost Eleva, OmniDiagnost Classic |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems Nederland BV |
| Issue: | During service of two MultiDiagnost Eleva systems, it was noticed that a locking plate was missing. In one of these cases, the shaft was still properly positioned after the system had been in use for 9 years. In the other case, involving a system that had been in use for 5 years, the shaft was no longer properly positioned but was still holding the actuator. |
| Recall action type: | Correction |
| Recall action: | Product to be modified |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 11/3/2019 |
