Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:24202
Brand Name:CT Systems
Model:SOMATOM Confidence, SOMATOM Definition Edge, SOMATOM Edge Plus, SOMATOM Definition AS - syngo CT VB10A with Option Dual Spiral Dual , Energy® - Risk of scan aborts and rescans
Affected:
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare GmbH
Issue:There is the potential risk of scans being aborted when using the optional Dual Spiral Dual Energy® mode due to a software issue found in syngo CT VB10A.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:20/2/2019
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