Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:24190
Brand Name:Sara 3000, Plus, Lite, Flex, Combilizer. Maxi Twin, Compact, Move, 500. Maxi Sky 440, 600, 1000, Maxi Sky 2, Maxi Sky 2 Plus, Maxi Lite, Walker, Minstrel, Tenor; Miranti; Voyager; Bolero
Model:Sara 3000: from SN P0386095 to SN P0498934 - Tenor: from SN P0392500 to SN P0498930 - Minstrel: from SN P0397651 to SN P0498499
Affected:
Software version:
Recalling Organisation:Arjo New Zealand Limited
34 Vestey Drive
Mt Wellington
AUCKLAND 1060
Contact Information:0800 000 151
Manufacturer:ArjoHuntleigh AB
Brand Name:ALL LIFTS WITH WEIGH SCALE: Sara 3000, Sara Plus, Flex, Maxi Twin, Maxi Compact, Maxi Move, Maxi 500, Maxi Sky 440, Maxi Sky 600, Maxi Sky 1000, Minstrel, Tenor, Calypso; Miranti; Bolero
Model:Sara 3000: from SN P0386095 to SN P0498934 - Tenor: from SN P0392500 to SN P0498930 - Minstrel: from SN P0397651 to SN P0498499
Affected:
Software version:
Recalling Organisation:Arjo New Zealand Limited
34 Vestey Drive
Mt Wellington
AUCKLAND 1060
Contact Information:0800 000 151
Manufacturer:ArjoHuntleigh AB
Issue:It has been identified that all of the affected lifts operating with software version 0.3 or 0.4 can contribute to the premature wear of the PCB which will consequently prevent the user from operating the lift as outlined in the Instructions for Use (IFU), in particular utilization of raising/lowering or legs opening/closing function. The potential for malfunction is caused by a fault in the PCB software.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:15/2/2019
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